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October 08.2025
3 Minutes Read

Leadership During Uncertainty: Key Lessons for Service Members and Veterans

Discussion on military leadership during uncertainty at a conference.


Embracing Uncertainty: Lessons for Military Leadership

In an ever-changing world, service members, veterans, and military families can relate to the chaotic landscape of modern leadership, especially during transitions into civilian life. As Colonel Kris Saling notes from his recent discussion on leadership during uncertain times, effective leaders need to resist the urge to promise certainty. For military leaders, this becomes crucial when guiding their teams through the fog of change, whether it's the end of a deployment, a transition from active duty, or moving into new job roles.

Communicate the Ground Truth

One of the pivotal lessons Saling and communication strategist Steve Gaffney emphasize is the importance of sharing the "ground truth." Instead of offering vague reassurances that jobs are safe or that everything will work out, leaders need to state what is known and what remains uncertain. This transparency fosters trust and helps to set realistic expectations. For military families who are so accustomed to the unpredictability of assignments, clear communication can act as an anchor.

Encourage Open Dialogue

Another critical takeaway from their discussion is the importance of exploring the unsaid risks within a team. Inviting dissent and creating an environment where team members feel safe to voice their opinions can help mitigate misunderstandings. This is particularly relevant to military environments, where strong hierarchies often thwart open communication. Encouraging honest conversations allows service members and their families to share their concerns during transitions, whether those revolve around moving to a new station or seeking new civilian employment opportunities.

Daily Huddles: Keeping Everyone Aligned

Gaffney recommends initiating 15-minute daily huddles to streamline communication and keep everyone aligned. Military families know that nurturing a sense of community is crucial, especially during challenging times. These brief check-ins can replace time-consuming informal meetings and keep everyone informed about changes and expectations. For service members transitioning to civilian jobs, this practice can foster team cohesion in new workplaces, creating support networks in unfamiliar environments.

Defining Skills Beyond Buzzwords

With the rise of AI in recruiting, leaders must get specific about what skills are genuinely needed. Vague terms can create confusion and anxiety, especially for service members and veterans who may be transitioning into roles influenced by these new technologies. Adjusting your resume to reflect specific experiences related to AI applications in your military role ensures a clear understanding of your value. This precise articulation of skills can increase chances of landing interviews and securing roles that align with individual strengths and military experiences.

Fostering Resilience in Uncertainty

Lastly, it is essential to remember that while chaos cannot be eliminated, uncertainty can be reduced through targeted actions and supportive culture. Honesty, clarity, and anticipating the needs of those you lead not only reflects strength but acknowledges the challenges of military transitions. Maintaining a supportive network can amplify feelings of security and confidence as service members tackle the complexities of moving into civilian life.

In navigating through chaos, it becomes evident that what leaders can provide is not certainty but strategies to navigate the unknown with resilience. By focusing on communication, specificity, and fostering an inclusive environment, military leaders can guide their teams effectively, empowering each member to thrive amidst uncertainties.

As we reflect on these lessons, consider how they apply to your unique circumstances—whether in the military, transitioning to civilian roles, or supporting a partner in active duty. Building a community that embraces these strategies can lead to profound success for all involved.


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